Track Your Repair in Real-time Through Our Portal
Fast Turnaround for Repairs and Replacements
Repairs Carried Out By Our Certified Technicians
Seamless Claim Process For All Hardware Claims
Cloudtexo wants to be your preferred business partner. We'll gladly work with you on all sorts of hardware related issues and we can offer up to 5 years extension at the time of sale, which starts from when a product is shipped out!
You do not need to register, as long as it still has a serial number - just let us know so we can lookup the warranty term length for an accurate fix that lasts longer than anything else.
If an RMA is needed, then rest assured knowing, Cloudtexo will do everything they can in order to help you quickly & efficiently; whether by phone call (free technical support), or by email.
Hardware repair and labour is included
If required, the original OS re-installed
Original components which need replacement
Return shipment to the customer
Only experienced engineers for repair
Physical damage
Using device outside of approved environment
Any inbound shipping
Any damage caused by un-authorised repairs
Software
WE RECOMMEND
Your warranty claim requires a RMA number.
Please contact us here
For any repairs, please contact us here and we'll advise you the next steps
Talk to our team for information regarding your warranty & repairs
Our devices carry the highest levels of market certifications and are built with premium quality which means lesser failures.
Our repairs are only carried out by our certified technicians who have been trained to the standards by the vendor themselves.
We offer accidental plans and extended warranties for all of our hardware for fast swap-outs and peace of mind.
We offer up to 5yrs extended warranty for devices at the point of sale, allowing for hardware replacement if and when required.
